Westgate Lakes Resort & Spa in Orlando, FL

9500 Turkey Lake RdOrlando, FL 32819
View on Map
Starting at
Book Now


Westgate Lakes Resort & Spa offers a sophisticated, ideally located place to lodge in the heart of all the Orlando activity. With spacious and fully furnished villas, seven outdoor heated pools, seven hot tubs, an award-winning restaurant, a relaxing on-site spa, complimentary scheduled shuttle services, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • 3.8 miles from Universal Orlando Resort.
  • 4.6 miles from Walt Disney World Resort.
  • Adjacent to Sand Lake Rd. (Restaurant Row)
  • Free area shuttle.
  • Minimum check-in age is 21.
  • Kitchens or kitchenettes.
  • Private patios or balconies.
  • 5 restaurants.
  • 7 heated pools.
  • Multiple recreational activities.

Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • DVD Players Available
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Security Guard
  • Ice Machines
  • Fishing Deck/Pier
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Barbecue Grill(s)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • Smoke-free Property
  • RV and Truck Parking
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
  • Beach/pool sun loungers
  • Children's club (surcharge)
Read More


from Westgate Lakes Resort & Spa
Check-In: 4:00pm Check-Out: 10:00am
Guests at the Westgate Lakes Resort & Spa enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets.

Westgate Lakes Resort & Spa is situated within only minutes of world class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

Westgate Lakes Resort & Spa offers numerous family-friendly amenities such as seven outdoor heated swimming pools, seven hot tubs, fitness center, volleyball, basketball and tennis courts, miniature golf, bicycle rentals, playgrounds, game room, lakeside marina & dock, paddle boats & kayaks, barbecue grills and picnic area. The resort offers an onsite full-service spa.

From cozy studios to spacious two bedroom villas, Westgate Lakes Resort & Spa offers the ideal accommodations to meet your family's needs. In-room amenities include sleeper sofa, full kitchen or kitchenette, refrigerator, microwave, coffee maker, cable television, DVD player, phone with voicemail, and an in-room safe box. Most of the rooms feature a balcony or patio as well.

The Marketplace
Browse to your heart’s content at the larger and all new Marketplace offering a variety of groceries, dairy items, snack items including a full line of Lay’s® chips, pasta and pre-packaged foods in addition to sliced-to-order deli meats. Enjoy freshly made-to-order subs, wraps and salads as well as hot food ready to go from Sid's Deli located within the Marketplace store. The Marketplace features Krispy Kreme Doughnuts®, Entenmann's® and other baked goods, Pepsi® products and a large selection of bottled wine, beer, liquor, bottled water and juices. Florida Lottery® tickets are also available. The Marketplace offers sun care products, gifts and souvenirs along with apparel, hats, bathing suits and more.
Drafts Sports Bar & Grill
Drafts Sports Bar & Grill brings together the popular concepts of brew pubs and gourmet burger bars. Drafts is a family-friendly experience for all ages and features a variety of appetizers, palm-stretching burgers, sandwiches, salads and steak selections that are complemented by an extensive selection of draft and bottled beers and a wide array of cocktails. Drafts is a casual but elegant sports bar environment complete with high-definition flat screen televisions for broadcasting local, national and worldwide sporting events. Located within Drafts is a brand new state-of-the-art Game Room and 6 lane bowling alley. Drafts Sports Bar & Grill is open daily for breakfast, lunch and dinner (hours may vary seasonally) and is located on the first floor of the Village Shops next to the Pavilion.
Cordovano Joe’s Authentic New York Style Pizza
Located within the Marketplace is Cordovano Joe’s Authentic New York Style Pizza offering hand-tossed freshly baked specialty pizza with all of your favorite toppings. Cordovano Joe’s provides delivery right to your Villa or pickup in the Marketplace. Call us if there is not a menu in your room and we will be happy to bring one to you.
Sid's Bistro
Located within the Pavilion, Sid's Bistro Proudly Serves Starbucks® Coffee, fresh Jamba Juice® and offers a wide menu selection of the finest Hershey's® Ice Cream and freshly baked goods.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

A resort fee of $12.99 + tax per room per night is due at check-in.

One cat or dog up to 60lbs. A mandatory cleaning fee of 170.00 USD, plus a Deposit of 100.00 USD, which is returned if there is no damage to the unit, is required at check-in. Breed restrictions apply. No charge for service animals. See Terms and Conditions for full policy details.

Package handling and storage fees will apply, per package, to all packages that are shipped and/or stored at the resort prior to and/or during a guest stay. The fee for acceptance and secure storage for up to 20 packages is $5.00 per package and $10.00 per package for 21 packages or more. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender or may become the property of the resort. While all efforts are made to keep stored packages as secure as possible, lost and/or stolen packages are not the ultimate responsibility of the resort.

Reserve Orlando Customer Reviews

Have you been to Westgate Lakes Resort & Spa? Share your knowledge and be the first to review this.
TripAdvisor Reviews
TripAdvisor user image
Hampton, Virginia
"The 300"
TripAdvisor user rating 3 out of 5
Reviewed February 17, 2019 NEW
Not as terrible as other reviews. I stayed in Building 300 on the third floor which was more like a studio apartment. Had a door and small hallway with laundry set-up before entering your room. A/C worked most of time, TV used DirecTV, absolutely no bugs, no foreign particles on the bedding, and the bathroom was immaculate. Overall, I had a pleasant stay. However, I never called guest services because I witnessed other guests waiting in vain to be picked up. It's easier to wait at a bus stop to catch the attention of the bellhops who were friendly and accommodating duuring my stay.
Read More
TripAdvisor user image
"One of the worst hotels I have stayed in "
TripAdvisor user rating 1 out of 5
Reviewed February 15, 2019 NEW
I am a Florida resident and have been to Orlando 100+ times over the last 25 years. I have stayed at numerous hotels and resorts in Orlando over the years. Westgate Resort and Spa is by the worst hotel I have ever stayed in. My wife was attending a work related seminar over 2 weekends at the hotel convention center. I decided to accompany her with our children. During the first weekend, I was assigned one of their “good” rooms in the 700 building. We requested bedding for the sofa bed for my kids to sleep in. After placing 6 calls to the front desk over a 1 hour period, house keeping dumped 8 pillow cases in a clear plastic bag at our room. Yes, you read that correctly, “ 8 pillow cases “ not pillows, not blankets and not sheets. We went up to the front desks and asked them to change our room to have 2 queen bed. They downgraded our room without giving us a refund on the price difference and moved us into a smaller room. The second weekend was worse than the first. My wife spoke to the manager before checking in and discussed the issues we had the weekend before. The manager assured her that when we arrived he would provide a foam memory mattress topper for the sofa bed. We were again given a room in the 700 building. She requested house keeping to come put the requested foam mattress. She waited for 5 hours. The room phone was not working so she walked to the front desk 4 times. The front desk gave her a number to call from the cell phone which didn’t work. When house keeping finally arrived at 10:30 pm after 5 hours, they dumped 2 pillow cases and a sheet in a plastic bag in our room and left. The guy who came to fix the room phone fixed it but as soon as he left it broke again. We repeatedly reached out the front desk for the foam mattress topper that was promised but nothing and no one came. Finally we were exhausted and just went to sleep waiting for housekeeping to come and the phone to get fixed. I urged my wife to move to the Hyatt that was across the street to put this nightmare behind us. But her seminars was starting at 7 am and she was just too tired to move to a different hotel at this point. Needless to say, I am never going to stay at this hotel again. I would certainly not call it a “resort.” I have had better service at Red Roof Inn and Motel 8 than this “Resort”. It takes a lot for me to write such a harsh review but I felt I needed to warn others of they may encounter if they decided to stay At Westgate Resort and Spa
Read More
TripAdvisor user image
Virginia beach
"Great Stay"
TripAdvisor user rating 5 out of 5
Reviewed February 15, 2019 NEW
We had a great time at West Gate. It's like a little community all on it's own. It's so close to Disney that you can see Disney's fireworks from our hotel room. There is a game room, restaurant, private little island with hammocks. If you wanted a bit more of a serene stay without all the disney tourists, this would be a perfect spot. We didn't have any issues with parking but I could see that as an issue. There were several pools and more than enough space for everyone.
Read More
TripAdvisor user image
"Run - Stay anywhere else"
TripAdvisor user rating 1 out of 5
Reviewed February 14, 2019 NEW
I was attending a conference that had shuttle service from this hotel. This resort is old, dirty, with leaking vents and falling light fixtures. The safe was broken. There was no free wi-if or internet. The shuttles did not pick up at building - had to walk to main entrance and took forever to get to conference center. The price they charged for conference attendees was more than staying at much nicer places. Do yourself a favor and get a room at a nicer place and Uber to the conference center.
Read More
TripAdvisor user image
"Sad room and terrible sales staff"
TripAdvisor user rating 2 out of 5
Reviewed February 13, 2019 NEW
Sadly this experience was ruined by a bad room and shocking sales tactics. The staff at the Sports bar were amazing and most staff went above and beyond to ensure a great experience, but sadly there was no follow through with reception. We were in block 100 which looks about 50 years old inside, washing machine kept filling up when not on, so when you open the door water poured out! The safe didn’t work and the sink plug didn’t work... we reported all these issues twice and only the plug was fixed. Then at the end of our holiday we attended the presentation, expecting 90 mins, 2.5 hours later after being verbally attacked by the sales lady ‘number 2 in the company earning $130,000’ she then gave us a 5 year ban on any westgate resort and said she would make us wait there for as long as she wanted until she was ready to let us leave, her departing comment was ‘your in sales, do you believe in karma?’. It was NEVER explained to us that we had to have £10k-40k to spend on a timeshare when we were recommended by an owner to spend a week in the hotel for a reduced rate as long as we go for a 90 minute presentation. We spoke to the director who gave us a very good deal for 2 years which I would of accepted if they had told us that instead of biting our heads off, but unfortunately after the sales ladies attitude I would never buy a timeshare with Westgate as I would not feel comfortable making others go through that same experience. Now I’ve learned about timeshares I would very much like to buy one, but sadly will not be westgate. Very sad end to our holiday.
Read More

Frequently Asked Questions about Westgate Lakes Resort & Spa

How many units are available at Lakes Resort & Spa by Westgate?
There are 1728 units available at this property.

How many different buildings comprise your units?
The Lakes Resort & Spa by Westgate has a total of 25 buildings to house its 1728 units.

How many floors constitute your property?
There are 3-6 floors, depending on the building.

Does Lakes Resort & Spa by Westgate have a restaurant on-site?
Yes. The Smokehouse Grill & Bar is open from 5pm-10pm. Sid’s Deli is open from 7am-5pm. A marketplace is also located on-site and is open from 7am-10pm. Island Styles, a beach wear and accessories shop, is open from 9am-5pm.

Do you have a minimum age required for check-in at Lakes Resort & Spa by Westgate?Guests must be at least 21 years old to check-in.

Do you have any resort fees?
Yes.  There is a $9.95 resort fee charged nightly per unit for any length of stay.

Do you charge for cribs at Lakes Resort & Spa by Westgate?
Cribs are available at no charge.

What are the pool hours?
The pools, of which there are seven, are open from 8am-9pm.

Is late check-in available?
Yes, the front desk is open 24-hours so guests may check-in at any time.

Does Lakes Resort & Spa by Westgate have shuttles to the theme parks?
Yes, they do offer complimentary scheduled transportation to Disney World, Universal Orlando, SeaWorld and the Orlando Premium Outlets. Space in limited, so be sure to make a reservation with VIP Services to avoid the hassles with driving.