Universal's Loews Portofino Bay Hotel in Orlando, FL

5601 Universal BlvdOrlando, FL 32819
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Immerse yourself in an Italian-inspired resort… in Orlando. Universal’s Loews Portofino Bay Hotel captures the essence of old Italy with Italian decor, landscaping, and amenities. Gelato, anyone? Accommodations include coffee makers, free WiFi, 100% cotton sheets, and other convenient amenities. While at the hotel, splash around at the pool or listen to Musica della Notte performed each night.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Stay connected with free WiFi access throughout the hotel.
  • Pet-friendly accommodations are available for cats and dogs.
  • Splash around at the Roman aqueduct-themed water slide, children’s pool, and beach.
  • The hotel is 100% smoke-free.
  • Take advantage of the wealth of shopping opportunities at the resort.
  • Use the convenient shuttles and walking paths to enter the theme parks.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Sauna
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
  • Snack Bar/Deli
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from Universal's Loews Portofino Bay Hotel
Check-In: 4:00pm Check-Out: 11:00am

Property Location
With a stay at Universal's Loews Portofino Bay Hotel in Orlando, you'll be near the bay and minutes from Universal Studios Florida™ and Universal CityWalk™. This 4-star resort is within close proximity of Universal’s Islands of Adventure™ and Universal’s Volcano Bay™.

Make yourself at home in one of the 750 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Reserve Orlando Customer Reviews

Have you been to Universal's Loews Portofino Bay Hotel? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Leigh-on Sea, United Kingdom
"great location and friendly staff"
TripAdvisor user rating 4 out of 5
Reviewed February 18, 2019 NEW
A nice themed hotel, friendly staff and good location and efficiently served by water transport. Noise from adjacent rooms due to thin walls/connecting doors was irritating. Queues for food were on occasion too long.
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"Maid and security staff came through for me"
TripAdvisor user rating 5 out of 5
Reviewed February 18, 2019 NEW
Hi -- I stayed here with my family a few weeks ago, we had a wonderful time in Universal, Portofino was perfect, great pool, fine food. The walk to the parks was easy and beautiful, along the lagoon with all the gorgeous foliage. Anyway, mostly just writing to say thank you to the hospitality and security staffs who recovered a sweater I left behind and FedExed it to me. Way above and beyond!!!
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Indiana, Pennsylvania
"Poor Customer Service for a Loews Hotel"
TripAdvisor user rating 1 out of 5
Reviewed February 18, 2019 NEW
We will never stay at this property again. The customer service was terrible. The hotel service was slow when there were issues. The shower water temperature is "pre-set" so you cannot adjust it and it is not able to handle the mornings when a lot of people are showering, so be prepared to shower with cold or mildly warm water (no hot water unless you shower during off times). We requested someone look at our shower and they ended up breaking it completely and we were forced to relocate rooms, and told we had until 10 pm before being locked out of our current room, which caused us to completely miss a night of events b/c we had to pack up our room and move (the hotel would not extend our time to allow us to attend our event). Furthermore, we were not offered any upgrades or anything beyond a complimentary breakfast to make up for such a huge inconvenience, even when trying to speak to someone. It was highly disappointing and we will not stay here again. Also, the gym here is horrible - small, very little space to workout; crowded by the layout of the machines they do have; they have a rack of dumbbells but not a full set and only 1 each of what they do have - it is horribly designed with layout and if there are 2-3 people in there you can forget about having any space to actually move or workout. For a large resort, it was shocking to see such a poor fitness center.
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Newtown, Pennsylvania
"Good hotel, clean, good location, and great staff"
TripAdvisor user rating 4 out of 5
Reviewed February 18, 2019 NEW
We went here for Valentine's day, location is great, hotel maintained in good shape, and great staff. The Fast Pass is definitely worth it....also you are a boat ride away from parks, restaurants, etc....
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Erlangen, Germany
"The hotel is dream"
TripAdvisor user rating 4 out of 5
Reviewed February 17, 2019 NEW
It has been created based on the image of the Portofino bay in Italy. Italian music everyplace, buildings perfectly created as italian clasical arquitecture. Everything very beautiful. Nice pools, there is one with sand, like a beach. You can have a very romantic walk to Universal Studios, the gardens are really nice. I was in February and during the week not all restaurants of the hotel were open, it was hard to find a place to have dinner.
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Frequently Asked Questions about Universal's Loews Portofino Bay Hotel

Can I reserve a smoking room?
No. The hotel is 100% non-smoking.

Is the hotel pet-friendly?
Yes. A maximum of two (2) pets per room applies for a nightly fee of $50 with a maximum of $150 per stay.

Does the hotel offer parking?
Yes. Both self-parking and valet parking are available for an additional fee:

  • Valet parking: $29 per vehicle, per night
  • Self-parking: $22 per vehicle, per night

Can I request a crib or rollaway bed?
Cribs are available free of charge.

Does the hotel offer Internet access?
Yes. Guests can use the complimentary WiFi.

Is a complimentary breakfast served?
No. However, the hotel has several restaurants and cafes on-site for guests to enjoy.

Is there a theme park shuttle?
Yes. Guests can use the walkways or the complimentary shuttle bus to access the theme parks.

Does the hotel offer complimentary airport transportation?

Does the hotel have a pool?
Yes. The hotel has three themed swimming pools, poolside cabanas, and hot tubs.

Will my room include a mini-fridge and/or microwave?
Rooms include a mini-fridge.

Will my room include a safe?

What is the minimum age to check-in?
Guests must be at least 21 years old to check-in to the hotel.