Palmer House a Hilton Hotel in Chicago, IL

17 E Monroe StChicago, IL 60603
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This charming Chicago hotel rich with history recently underwent a $170 million renovation to provide guests with the conveniences and comforts they desire when traveling. Featuring a state-of-the-art fitness center, the Lockwood Restaurant, and in-room amenities, guests have everything they need at their fingertips during their stay. Extra fees apply for pet-friendly accommodations, WiFi access, and parking.

Good To Know

from Ashley, one of our Chicago Travel Experts
  • The swimming pool and spa tub are closed for renovations from February 2018 to June 30, 2019 (dates subject to change.)
  • Stay connected with wired Internet and WiFi access. Extra fee.
  • Dine at the Lockwood Restaurant and Potter’s Chicago Burger Bar on-site.
  • Make sure you try the iconic Palmer House Brownie!
  • Visit the 3-level, 10,000 square foot Fitness Center complete with state-of-the-art equipment.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Indoor Pool
  • Bar/Lounge
  • Pet Friendly
  • Restaurant on Property
  • Sauna
  • Health Spa/Massage
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Dry Cleaning/Laundry Services
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from Palmer House a Hilton Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
With a stay at Palmer House a Hilton Hotel, you'll be centrally located in Chicago, within a 5-minute walk of Millennium Park and Art Institute of Chicago. This 4-star hotel is 0.5 mi (0.9 km) from Willis Tower and 0.5 mi (0.9 km) from Skydeck Ledge.

Make yourself at home in one of the 1641 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 110000 square feet (10219 square meters), including conference space. Self parking (subject to charges) is available onsite.

Reserve Chicago Customer Reviews

Have you been to Palmer House a Hilton Hotel? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Jessica M
Lansing, Michigan
"Historic Hotel"
TripAdvisor user rating 5 out of 5
Reviewed January 18, 2019 NEW
Amazing lobby area with restaurants and shops located inside the building. I went to the Starbucks every morning. Convenient location within walking distance of Mag Mile. Rooms were small, but nice. The history of the building is really neat.
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Louisville, Kentucky
"Very nice hotel near attractions and theatre"
TripAdvisor user rating 5 out of 5
Reviewed January 18, 2019 NEW
We had a wonderful stay at the Palmer House. Building is beautiful and rooms are clean and updated considering the age of the building. Nice beds, pillows and towels. A block from CIBC Theatre making an easy walk without coats to see Hamilton and only a couple blocks to the Bean and Art Institute. Only complaint was our room overlooking a roof construction site next door with workers that started at 7 am (banging on metal beams). I wish we had been informed of that possibility and given the option of a different side of building at check in. Don't forget to consider parking costs ($47 across street $85 valet) when booking room.
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Nashville, Tennessee
"So disappointing"
TripAdvisor user rating 2 out of 5
Reviewed January 18, 2019 NEW
We were going to Hamilton and this hotel was nearby, and quite famous, so we booked here. So very disappointing. Rooms were very small which would have been ok if they hadn't tried to cram so much furniture in it that you had to turn sideways to get around to the bed (and we are not large). Bathroom also tiny with inadequate towel bars. If you want coffee in your room, you must ask and pay for a coffeemaker on check in, which we did not know. I did complain and was provided one for the following day gratis, but what a policy! Lobby and public areas are nice. Service in the bar is nonexistant, good luck finding a waiter and getting served. The cafe service was good and food good. Won't stay here again.
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Bowling Green, Ohio
"Our go to Chicago stay!"
TripAdvisor user rating 4 out of 5
Reviewed January 17, 2019 NEW
We travel to Chicago to to three times a year with family, or m as a quick couples getaway. It’s I delightfully situated if you’re going to the theater district. Quick walk (like less than a block) to and from Hamilton, etc. Their Lockwood restaurant caters to the theater crowd with a special and tasty menu. No troubles getting Uber, Lyft, taxis to or from this hotel. You can easily walk to Miracle Mile or to or from Shedds/Field/Soldiers from here. And why not, you’re in Chicago?! Millennial park and the bean are practically in your backyard. The L is next door. What I love about this hotel the most, is the old feel of it. The 1920s glamour and splendor. The Wedgewood style ceiling is one of the most impressive things I have ever seen. I could literally stare at it for an hour. I love the open air of their lobby main floor area. People gather here for happy hour and it truly feels happy. It is a large space! Their drinks and service at the bar is stellar. And the bartenders are the same every single time we go back. If you stop to get to know any of their staff, most of them have worked there for 5, 10, 20+ years. That says a lot! This might not be one of the most trendy, hotels in Chicago. But it is my favorite. It is definitely not the most expensive, but I feel like I am getting a greater old glamour “Im a oart of history “experience in an environment that doesn’t feel esoteric or stale, rather stately, worldly. FYI -the hotel offers tours. The dining rooms, their old state rooms, the ball rooms are something to be stared out as well. They are epic grandeur. Definitely take a picture by the million dollar peacock doors, and sample the brownie which incidentally was created at this hotel. And there’s a full Starbucks on the street level, and another a block away (line inside can be long, and doesn’t offer pick up). We stay concierge level when we visit here and it’s worth it. Free soft drinks, free water, meals served three times a day, snacks available, bigger rooms for peanut more price wise. This level has its own bartender and wait staff and plenty of spaces to eat relax and hang out in between moments during your stay. Dont be surprised if the bartenders and waitstaff on this level to remember your name even if it’s been six months since you were there last! They are happy to do anything they can for you, I have seen them microwave bottles or reheat food for parents of toddlers. These rooms have mini fridges in them as well. I would love to see softer sheets in the rooms, and I feel sometimes the larger rooms in this level are missing pieces of furniture-a night stand or couch, extra club chair would add to the experience of these higher-priced room. I also don’t love Potters bar. They have a tendency to be understaffed and I really don’t like the black and red face silhouette behind the bar-it significantly cheapens the atmosphere. I wish it had a modern-old feel to it-like the rest of the hotel. They do have super comfy couches if you are looking for a nook to order a drink and put your feet up. Just sit opposite of the bar so you don’t have to look at the tacky red backdrop, but be prepared to refill your own drinks.
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"Perfect Palmer House"
TripAdvisor user rating 5 out of 5
Reviewed January 15, 2019 NEW
We've stayed at the Palmer House before. I have to say, whoever is in charge has stepped up the experience. The hotel employees were pleasant and willing to help in any way to make our weekend better. We stayed in a "smallish" room with a king size bed, no view. The bed was perfect for a good nights sleep. The TV in the room is bigger than the one I own!! The room was super CLEAN, bathroom was CLEAN. The Palmer House bar is legendary. Gorgeous environment, beautiful ceiling and perfect place to people watch. Our drinks were made by a master! Love the Palmer House, we'll be back.
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Palmer House a Hilton Hotel is located at 17 E Monroe StChicago, IL 60603
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Frequently Asked Questions about Palmer House a Hilton Hotel

Is this hotel pet-friendly?
Yes. Pet-friendly accommodations are available for an additional $50 fee. Pets may not exceed 75 lbs.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi for an additional charge of $12.95 per night.

Does the hotel serve breakfast?
Yes. Breakfast is available for purchase at Lockwood Restaurant.

Does the hotel have an on-site restaurant?
Yes. Guests can dine at Lockwood Restaurant or Palmer’s Chicago Burger Bar, both on-site.

Does the hotel have a fitness center?
Yes. The recently renovated fitness center includes:

  • State of the Art Preva™ by Pre-Cor® cardiovascular equipment
  • Signature series resistance training circuit
  • Strength training equipment
  • Free weights including bench press, smith machine, and dumbbells
  • Adjustable Cable Crossover with TRX training system
  • 24-hour gym access
  • Eucalyptus Steam Room
  • Locker Rooms supplied with a complete list of amenities

The heated, indoor recreational swimming pool and whirlpool spa will open in Summer 2019.

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?
Mini-fridges and microwaves can be added to a room for an additional fee of $40 (each) per stay.

Can I request a rollaway bed and/or crib?
Yes. Rollaway beds are available for $40 per stay on a first come, first served basis.

Is there a pool at the hotel?
Yes, however, the pool is currently under renovation and will reopen in the summer of 2019.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Valet parking is offered for $82.00 per night with in/out privileges and self-parking is available for $46 per night.

Does the hotel provide an airport shuttle?

Does the hotel charge a resort fee?

What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.