Palace Hotel, a Luxury Collection Hotel in San Francisco, CA

2 New Montgomery StSan Francisco, CA 94105
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Established in 1875, the Palace Hotel provides guests with unrivaled luxury, comfort, accommodations, and style. Featuring numerous room styles and accommodations, hotel guests enjoy premier in-room amenities such as bathrobes, slippers, WiFi, and Keurig coffee makers. Hotel amenities include concierge service, a fitness center, indoor heated pool, in-room dining, and onsite restaurants.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Hot Tub
  • Meeting Facilities
  • Wedding Services
  • Porter/Bellman
  • Valet Parking
  • Concierge Services
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from Palace Hotel, a Luxury Collection Hotel, San Francisco
Check-In: 4:00pm Check-Out: 12:00pm

Property Location
With a stay at Palace Hotel, a Luxury Collection Hotel, San Francisco, you'll be centrally located in San Francisco, steps from Palace Hotel and Academy of Art University. This 5-star hotel is close to Union Square and South Park.

Make yourself at home in one of the 556 air-conditioned rooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and shopping on site.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 53000 square feet (4924 square meters) of space consisting of a conference center and meeting rooms.

Valet Parking: USD $72.00 per day (Sedans) and $84.00 per day (Oversized).In-room WiFi: $15.00 per day.

Pet Policy
Both dogs and cats that are 15lbs and under are welcome. Pet fee is $75.00 daily.

Reserve San Francisco Customer Reviews

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TripAdvisor Reviews
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Beverly Hills, California
"Nice Stay in SF"
TripAdvisor user rating 5 out of 5
Reviewed February 18, 2019 NEW
Great staff from check in to housekeeping Pretty good gym Nice size room, quiet with comfy beds Did not try food Coffee maker on request is nice Only gripe is for hotel business office to get into 21st century and not charge guests to print paint. Gosh, over 50 cents a page and charge per minute for computer!! Even much cheaper hotels offer this at no cost to guests Nice location
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"Such a beautiful stay"
TripAdvisor user rating 5 out of 5
Reviewed February 17, 2019 NEW
I cannot day enough nice things about this hotel. It really is our favorite place to stay in the city! The old world charm, stunning decor and impeccable service cannot be beat! We’ve stayed here numerous times throughout my daughter’s college years but this visit has been by far, top notch. When we arrived in our room I asked for a few extra towels since there were 4 of us and not only did they bring towels, they brought robes, extra toiletries and waters! Wow! I was blown away. At night not only did we receive that extra special touch of turn down service with chocolates, but how about slippers laid on a pleasant mat. This attention to detail has really made the stay extra special. You don’t want to miss the STUNNING indoor pool and gym facilities. A great way to start and end the day. Fun note, people order room service to the pool. I thought that was pretty neat. You can’t beat the location either. Walking distance to the mall or the Apple store or all the trendy fancy shops. I want to give a shout out to the food and beverage manager whom I met while getting the complimentary tea and coffee service near the lobby. Antonio was such a delight and made our stay especially wonderful. Thank you to all of the staff. We appreciated every moment. From the curbside service to the house keeping service to every individual we met, Palace hotel, your staff is top of the line.
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"Beautiful hotel in fantastic location"
TripAdvisor user rating 5 out of 5
Reviewed February 16, 2019 NEW
We stayed here on business for a week in January 2019. So glad we stayed at this hotel, what a beauty it is ! Stunning decor and ambiance throughout. Our room was spacious and well appointed, the housekeeping was impeccable. We had the breakfast on only one day as we wanted to venture out and about. The buffet was varied and enticing. San Fran in general is very expensive and this hotel was no exception but I do feel you are getting just that little bit extra here compared to others.
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Corinne M
"The so tell him that staff are amazing exceptional exceptional service and they will always be at your side within secon"
TripAdvisor user rating 5 out of 5
Reviewed February 15, 2019 NEW
The staff we're so incredible at the hotel. Just really really nice people friendly and knowledgeable with exceptional customer service. The pool and spa area amazing in the restaurants incredible food that you can't get enough of. The concierge woman (`worked during Feb 13 day) particularly friendly polite and has really good customer service. Will it might be staying there for all my trips to San Francisco
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Nathan H
Seattle, Washington
"Beautiful historic property in great location"
TripAdvisor user rating 4 out of 5
Reviewed February 13, 2019 NEW
I was assigned this hotel randomly as part of a convention booking, and for once, a random assignment resulted in delight! I love the classic design of this hotel - beautiful lobby, stately hallways, classic rooms. The modern aspects of the hotel are good as well - very comfortable beds, high quality bedding, fast and reliable Internet access, speedy checkin, instant checkout with emailed folio (and indeed somehow they even managed to transmit that with my corporate card transaction, a first). The rooms are good - reasonably sized for an older urban hotel, reasonably well lit, with a proper fridge, not some robot minibar revenue machine. There is a real closet with a door that made me wish I had a whole steamer trunk to unpack into it. :) The bathrooms honor the classic style in a fresh, modern way, with a rainfall-type shower, toilet with fancy bidet, and generously-sized vanity. The linens were good enough that I checked the label to see if I could buy them for my house. The only minor complaint I have is that the hallway doors do not block enough sound. I would like to see some flexible seals or something around the door to create more peace and privacy. Some doors I observed up to a 1/2" gap at the bottom of the door, that's really zero privacy. Mine wasn't as bad, but there was still noticeable hallway noise.
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Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery StSan Francisco, CA 94105
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Frequently Asked Questions about Palace Hotel, a Luxury Collection Hotel, San Francisco

Are smoking rooms available?
This is a non-smoking hotel property. Outdoor designated smoking areas are available only.

Is this hotel pet-friendly?


Is parking available?

Yes. The hotel offers both valet and self-parking for a fee. For overnight guests, standard vehicles are a $52 plus 14% tax per day fee, while oversized vehicles will be charged $64 plus 14% tax per day. Rates include unlimited in-and-out privileges until 6 pm on the day of checkout.

What are the hours of operation for the indoor pool? The fitness center?
The indoor pool at the Palace Hotel is open for operation from 5:00 AM to 10:00 PM. The fitness center is open 24/7 and is accessible via your room key.

The fitness center features men and women’s changing rooms with luxurious marble bath areas, spa showers, clean design elements, and large back-lit mirrors.

When can I use the concierge service?
Our concierge service is available from 7:00 AM to 11:00 PM.

Is this hotel accessible?
Yes. Our hotel and guestrooms/suites are ADA compliant. Should you require an accessible room, please note this in the “special needs” section during when reserving your room above.