Ober Gatlinburg Aerial Tramway in Gatlinburg, TN

1001 ParkwayGatlinburg, TN 37738
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Overview

Ride the 120-passenger Aerial Tramway year round and enjoy spectacular views of the Great Smoky Mountains and a mountain of fun for the whole family at Ober Gatlinburg Ski Area and Amusement Park. The Tram departs every 20 minutes for the 10-minute journey up the mountain. Ober Gatlinburg offers activities including indoor ice skating, Wildlife Encounter, Alpine Slide, and Scenic Chairlift.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Few seats so expect to stand if busy.
  • Arrive early for less crowded tramways.
  • Tram departs every 20 minutes.
  • Rides last 10 minutes.
  • Fantastic views of the Great Smoky Mountains.
  • Provides easy access to Ober Gatlinburg attractions.

Discover More With Us

Insights from Reserve Direct's own team members

Chad W.

You will enjoy great views on the way up along with plenty to explore at the top, including an animal sanctuary where you can buy tickets to see bears, otters, and other wildlife up close. If you’re feeling daring, you can even buy an additional ticket to ride a chair lift to the very top of the mountain.

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Description

from Ober Gatlinburg Aerial Tramway
Ride the 120-passenger Aerial Tramway year round and enjoy spectacular views of the Great Smoky Mountains and a mountain of fun for the whole family at Ober Gatlinburg Ski Area and Amusement Park. The Tram departs every 20 minutes for the 10-minute journey up the mountain.

Ober Gatlinburg offers activities for all ages including shopping and dining, indoor ice skating, Ski Mountain Coaster, Wildlife Encounter, Alpine Slide, Scenic Chairlift, Rock Wall, Kiddie Land and Rides, winter skiing and snowboarding, and much more. (Additional fees apply for these activities.)

Reserve Gatlinburg Customer Reviews

94 Reviews
Sarah Condra
Rock Spring , GA
1 Review
Verified Traveler
"Aerial Tramway"
January, 2019 NEW
Buying the tickets online was pretty easy. I printed the ticket which was 1 page for 5 people and it wasn’t a problem at all. Our group didn’t have to wait long in line to board coming or going.
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Tip: If you’re scared of heights you should keep in mind that the tram is suspended by cables and takes you up a mountain. You can look out and see just how high up you are.

Was this review helpful? Yes

Mary Long
soddy daisy, TN
2 Reviews
Verified Traveler
"It was fun"
January, 2019 NEW
Bought tickets expecting to go snow tubing but once we arrived there the whole weekend was sold out online so you did have a chance on going unless you bought them off there website. Go there and all the rides where closed due to weather so basically it was just a ride up and down the mountain
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Tip: Buy tickets to tube or ski from Ober Gatlinburg online.

Was this review helpful? Yes

Joyce Driskell
Debary , FL
2 Reviews
Verified Traveler
"The views!"
January, 2019
So we had bad timing and did not have any snow, but I’m really glad we divided to take the team to Ober mountain because the guide on the way up cracked jokes the whole time and had everyone laughing. And the views were amazing too!
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Tip: Ice skating can get crowded so be prepared. Make sure to go outside even if your not partaking in snow activities because it’s beautiful

Was this review helpful? Yes

Richard Hazuda
Powell, TN
1 Review
Verified Traveler
"A must do when in Gatlinburg"
January, 2019
Awesome experience. Highly recommended.
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David Kilbern
Vancleave, MS
2 Reviews
Verified Traveler
"Tramway"
January, 2019
Overall a quick way to get tickets to the Tram with out standing in line. However we were not able to print the tickets and it did not send the Scan codes in the email, so had to see the Manager and have him print the tickets for the trip.
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Tip: If you purchase online need to print off the tickets before hand or see the manager to have them print them. Saves time in line.

Was this review helpful? Yes

Cynthia Corum
Folly Beach , SC
1 Review
Verified Traveler
"Bad experience"
January, 2019
Bought tickets while in line on my phone the people sent me back to ticket line got to counter said go to the other line which was a another hours wait why bother to order tickets in advance when you then have to wait hours to ride gave my tickets away
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Tip: I don’t know

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James R.
Collegedale, TN
1 Review
Verified Traveler
"Riding High"
January, 2019
Riding the Ober Gatlinburg Aerial Tramway provides an experience and views that can not be matched by traveling in a car. Plan on arriving EARLY, at least by 9:00am as the line to board the tram gets real long (onto the sidewalk next to the parkway) and the wait may well exceed 1-hour. Plan on having LONG lines at the activities at the top, especially if you are traveling during a holiday.
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Tip: Arrive early and stay patient, it's worth the wait!

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Bonnie Sokolowski
Huntsville , AL
2 Reviews
Verified Traveler
"Nice night view but pricey"
January, 2019
We went up in the evening to check it out. Stopped by the bar to have a drink and watch the skiers and snowboarders. Was disappointed in the bar, it was dirty and no entertainment. When we left, we had to go through a line where you get on the Tram, there was a trash can that was overflowing onto the floor. All in all we were very disappointed.
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Tip: The activities that are offered

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TripAdvisor Reviews
TripAdvisor user image
Jnrd1028
"Birthday trip"
TripAdvisor user rating 1 out of 5
Reviewed February 21, 2019 NEW
We had to park in parking lot at the bottom of a hill and try to push my 2 year old in a stroller up. They could at least have buses running to pick people up. Once at the top unless you are going to ski they have nothing to do! This was the worst thing we did on our trip. We ended up calling this Overated instead of Ober! Don’t waste your time or money! Unless you want to ski!
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chadmackes
Hilton Head, South Carolina
"Presidents weekend."
TripAdvisor user rating 4 out of 5
Reviewed February 19, 2019 NEW
Weather was rainy but got 12 hour day in Saturday skiing. Nice place. First time here. Pricing seemed reasonable for everything. They had no control over weather but they did have other stuff indoors to do. Only downside is different lines. Had to wait in 6 lines until you could actually touch skiis to snow. They could reduce this by 3 if laid out more effective. Still wasn’t too bad.
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GovindanP2
"Amazing experience"
TripAdvisor user rating 5 out of 5
Reviewed February 19, 2019 NEW
The cable car trip from Gatlinburg was an amazing experience. I've been in cable cars before, but this was very different. It carries about 120 people! Once you are on top you can try out the skiing rink or ice skating.
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TripAdvisor user image
Debbaker51
Lawrenceville, Georgia
"Don’t Go!"
TripAdvisor user rating 1 out of 5
Reviewed February 19, 2019 NEW
A group of seven (4 adults, 1 teen and 2 kids 12 and under) visited on Monday. From the parking attendants to the vendors to the ticket sellers, all employees that we dealt with gave the impression that they were not happy to be there and were even less happy that you were there and bothering them! We went to ice skate and enjoy some of the other activities that they advertise. Since four people were ice skating they inquired about purchasing a wrist band that would allow for them to enjoy four activities (ice skating, animal adventure, a carousel ride and a ride on the chair lift). These were purchased around 2:00 pm. When the employee was asked for more details regarding these bands, she just handed the adult in the group a paper with prices. Long story short, no information was given verbally and, as a result, after ice skating first (3 hours allowed), the other activities were closed at 5:00 pm! This wasn’t the only instance of poor customer service. My husband and I went to a vendor to get a couple of snacks. We were the only ones there, had our items in hand and were standing and waiting to pay for them. A man finally came out behind the counter. No acknowledgement of us standing there. He just proceeded pisdling around and totally ignoring us. Finally we had to ask him if we were supposed to pay him for our purchase. Crazy!! No one seemed to care! Never been to a family amusement place where customer service was nonexistent. This place needs to fire everyone and start over hiring happy people!! I know we weren’t happy when we left! Will never go back again !!
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michaelasJ4116OB
Atlanta, Georgia
"Average trip to get the snow fix"
TripAdvisor user rating 3 out of 5
Reviewed February 18, 2019 NEW
Was lucky enough to not get there when crowded - there was limited snow so very very wet and warm and the slopes are limited. Service and people were nice but a bit pricey for a whole day for a family of 5. The ice skating was not too crowded. The food was below average in the restaurant, snacks and drinks around are below average. President's day weekend was not as crowded as I thought but plan ahead - an hour to get tickets and equipment. If you ski Colorado or anything like that, this is a beginner basics, nothing more. The tubing was an absolute disaster even when we bought a day before - the operations were abysmal - took on average 4-5 minutes between rides going out so kids went down once in 45 minutes - horrible operation. They gave up after first ride voluntarily. Need to fix that.
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Frequently Asked Questions about Ober Gatlinburg Aerial Tramway

Can I bring food or alcohol to Ober Gatlingburg?
Outside food and beverages including alcoholic beverages are not allowed on to the Aerial Tramway or Ober Gatlinburg premises. Beer is available for consumption in Ober’s Snack bar and alcoholic beverages are available in the Seasons of Ober Restaurant and The Loft Lounge.

Does Ober Gatlinburg rent strollers and wheelchairs?
A limited number of single and double strollers are available for rent on a first-come, first served basis. Single strollers are $4.00 per day, and double strollers are $6.00 per day. Unfortunately, we do not rent wheelchairs at this time.

How much is parking?
Parking is $5.00 CASH per standard-size vehicle and $7.00 for over-sized vehicles. Parking is not available on the mountain for buses and over-sized vehicles on weekends & holidays. Sorry, all parking must be paid with cash – no credit cards accepted.

How often does the aerial tram leave?
The Tram leaves every 20 minutes, taking you on a beautiful 10 minute, 2.1 mile long ride between our downtown tram terminal and our resort on top of the mountain.

Is there an ATM located at Ober Gatlinburg?
ATM machines are located in the Downtown Tramway Mall next to the River Road entrance, and in the Ober Gatlinburg Mall near the hallway entrance to the Ober’s Snack bar (ATM 1) and to the left side of the Fudge Shop (ATM 2).

What is the pet policy at Ober Gatlinburg?
Pets are not permitted in the Tramway Mall, the Aerial Tramway or on any premises at Ober Gatlinburg. Service animals for guests with disabilities are permitted.

Where are the first aid stations?
Ober Gatlinburg staffs the Operations Office with medical personnel during operating hours. The Operations Office is located at the end of the walkway near the Alpine Slide/Scenic Chairlift entrance.

Additionally, in the winter months, the Ober Gatlinburg Ski Patrol is available during all slope hours. The Ski Patrol consists of approximately 60 paid and unpaid volunteers all trained in Outdoor Emergency Care – a certification course in first aid, CPR, and other pre-hospital care and treatment for possible injuries – and are part of a larger international organization, the National Ski Patrol System (NSPS) which includes almost 30,000 patrollers.

What activities are located at the top of the mountain?
Ober Gatlinburg Ski Area and Amusement Park offers activities for all ages. Shopping and dining, indoor ice skating, Wildlife Encounter, Alpine Slide, scenic chairlift, Kiddie Land and Rides, winter skiing and snowboarding, a Rock Wall, Ski Mountain Coaster, and so much more are offered at the top of the mountain.

Does it cost money to participate in the activities at the top of the mountain?
Yes, while at Ober Gatlinburg you may purchase a wristband or attraction tickets that will allow you to participate in the activities at the top of the mountain. Wristband pricing is as follows (subject to change):

  • Basic Wristband: $20 for children (ages 5-11), $25 for adults. Includes the Scenic Chairlift, Alpine Slide, Blue Cyclone Rapids, Lightnin’ Water Ride, Shoot-the-Chute Water Ride, Amaze’N Maze, Rock Wall, Chair Swing, Mini Golf, Kiddie Rides, and Carousel.
  • Premium Wristband: $30 for children (ages 5-11), $35 for adults. Includes the Scenic Chairlift, Alpine Slide, Blue Cyclone Rapids, Lightnin’ Water Ride, Shoot-the-Chute Water Ride, Amaze’N Maze, Rock Wall, Chair Swing, Mini Golf, Kiddie Rides, Carousel, Wildlife Encounter, 3 Hours of Ice Skating, and 1 Ride on the Ski Mountain Coaster.

Attraction tickets are $3.50 each. Guests may purchase a book of 10 tickets for $31.50. Attractions require the following number of tickets or dollars to participate (subject to change):

  • Alpine Slide - 2 tickets ($7 per person). Weight limit of 300 lbs, ages 6 & under ride with adult.
  • Scenic Chairlift - 2 tickets ($7 per person) Weight limit of 600 lbs, ages 6 & under ride with adult.
  • Carousel - 1 ticket ($3.50 per person). Children under 36" must ride with an adult.
  • Chair Swing - 1 ticket ($3.50 per person)
  • Mini Golf - 1 ticket ($3.50 per person)
  • Amaze'N Maze - 2 tickets ($7 per person)
  • Kiddie Rides and Kiddie Land - 2 tickets ($7 per person)
  • Wildlife Encounter - $7 adults, $5 children (5-11 years)
  • Ice Bumper Cars - 2 tickets ($7 per person). Must be 7 years or older to ride alone. Ages 3 – 6 years must ride with adult (18 yrs or older) Riders cannot exceed a combined weight of 300 lbs.
  • Rock Wall - 2 tickets ($7 per person). Minimum weight of 45 lbs.
  • Ice Skating - $9 all ages. Includes 3 hours of continuous session and skates.
  • Ski Rental - $25 day time, $20 night time. Includes skis/boots/poles and equipment breakage insurance.
  • Snowboard Rental - $30 day time, $25 night time. Includes board and boots.
  • Ski Mountain Coaster - $15 per Rider (ages 3 & up) each ride - or $36 for 3 rides (same rider)

Please note pricing is subject to change.

What are the ride restrictions for the ski mountain coaster?

  • Children under 3 years of age are not allowed to ride.
  • Pregnant women “should not” ride (manufacturer recommendation).
  • Must be 9 years or older to ride alone.
  • Children under 9 years are only allowed to ride with someone 18 years or older, who has been given the responsibility by the person responsible for the child’s supervision.
  • To ride double, the brake controller must be 18 years or older.
  • No food, gum, drinks, cameras, recording devices, or cell phones are permitted on this ride.
  • Shoes required, secure on feet during the ride.
  • Loose items are not permitted on this ride.
  • Brake controller must be able to operate both levers.
  • Minimum height: Rear, 52" – Front, 36".
  • Maximum Combined Weight per Cart: 300 lbs.



For skiing and snowboarding, when does the area open/close for the season?
We usually open around mid-December and our typical closing date is early to mid-March. We open as soon as we have made enough snow to cover most of the trails. The opening and closing dates vary depending on the weather.

What are the mountain statistics of the Ober Gatlinburg Ski Area?
Ober Gatlinburg offers 10 ski trails serviced by two quad and one double chairlift which keeps you out of lift lines and on the slopes. When temperatures drop, our snowmaking equipment blankets 100% of our slopes. Slopes are maintained with the latest in snow-grooming equipment to provide a smoother, more consistent surface creating enjoyable skiing conditions.

  • Summit Elevation: 3300 feet
  • Base Elevation: 2700 feet
  • Vertical Drop: 600 feet
  • Longest Run: 5000 feet
  • 10 Trails and 1 Terrain Park
  • 2 Quad Lifts, 1 Double, 1 Handle tow

Are ski/snowboard tickets available for purchase at Ober Gatlinburg?
Yes. Ski area tickets gives you access to the ski slopes for one session of skiing or snowboarding. Tickets are good for unlimited use of the ski slopes during your session. Everyone must have a current valid Ski Area Ticket (and ski/snowboard equipment) at all times to enter the slopes.

Ticket prices vary based on age and day/night time. See pricing schedule here.

Do you rent ski clothing?
We do rent snow pants for $12 per day with a $30 deposit, ski jackets for $12 per day with a $50 deposit, and helmets for $6 per day with a $50 deposit.  All items are rented on a first-come-first-serve basis.

May I bring our sleds and use them on your slopes?
Sorry, sleds are not allowed on our slopes.

What should I wear for skiing, snowboarding or tubing?
The best way to dress for winter is to wear layers. This gives you more flexibility to add or remove layers, depending on the weather and your activity. Turtleneck shirts, sweaters, long underwear and footless tights work well as under-layers. Wear one pair of socks. Ski boots and snowboard boots have liners. Wear appropriate hats, goggles, gloves, sunglasses, etc. for the weather conditions.
Be sure to wear pants or jacket/shirt with a hole or loop to fasten the lift or tubing ticket such as a zipper pull, button-hole or belt loop.

What size ski/snowboard boots are offered at Ober Gatlinburg?
Ski boot rentals run Child’s 6-13, Junior 1-3 and Adult 4-16. Snowboard boot rentals run Child’s 11-13, Junior 1-3 and Adult size 4-14.

Is Ober Gatlinburg open on holidays?
Yes, we are open on every Holiday of the year, with extended hours on and around many of these. The only exception is shorter hours on Christmas Eve and Christmas Day, but we are OPEN both days.