Hotel Carlton, a Joie de Vivre Boutique Hotel in San Francisco, CA

1075 Sutter StSan Francisco, CA 94109
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This eclectic hotel offers a boutique atmosphere with world-class service. Located in the Lower Nob Hill neighborhood, the Hotel Carlton provides guests with comfortable accommodations featuring flat-screen TVs, luxury in-room amenities, and stylish decor. Hotel amenities include a complimentary wine hour, free Wi-Fi, pet-friendly rooms, and valet parking.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Non-Smoking Rooms
  • Pet Friendly
  • Internet Access in Public Areas (free)
  • Porter/Bellman
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from Hotel Carlton, a Joie de Vivre Boutique Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
A stay at Hotel Carlton, a Joie de Vivre Boutique Hotel places you in the heart of San Francisco, minutes from Bohemian Club and Union Square. This hotel is close to Lombard Street and South Park.

Make yourself at home in one of the 161 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Enjoy a satisfying meal at a restaurant serving guests of Hotel Carlton, a Joie de Vivre Boutique Hotel. Mingle with other guests at a complimentary reception, held daily. Cooked-to-order breakfasts are served on weekends for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room.

•Valet parking fee: USD 35 per day (in/out privileges)

Pet Policy
We welcome your furry friends at our boutique hotel with no additional charge. They’re part of the family, after all.

Reserve San Francisco Customer Reviews

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TripAdvisor Reviews
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"Dirty, noisy, cold hotel with intermittent wifi service."
TripAdvisor user rating 1 out of 5
Reviewed January 22, 2019 NEW
My guest room required a space heater as it was cold. It was cold because they cracked a window in the bathroom because there is no fan. Walls were not sound proof and could hear people in the bathroom. Guest room was dirty. Carpet and desk top were dirty.Wifi was not reliable in the evening and disrupted my office work.Restaurant had excellent food and service in the evening. However, only one server at breakfast and wait time was extraordinarily long.It seemed like they did quick update to the lobby and nothing to the bones of the old building.No joie de vivre at all. I tolerated it because I knew there was no refund.
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Stockton, California
"Friendly staff!"
TripAdvisor user rating 5 out of 5
Reviewed January 22, 2019 NEW
The staff are expressing friendly and have great personalities that make you feel as if you’ve known them for a long time. This is my go to hotel when I’m visiting the city and every experience has been nothing but short of great! Thank you!!
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Caroline S
"This is an exceptional hotel!"
TripAdvisor user rating 5 out of 5
Reviewed January 21, 2019 NEW
The staff were friendly and amazing! They wanted us to have an authentic SF experience and we definitely did. Everything from the complimentary wine in the evening to the view from our room was beyond our expectations, and I will definitely use the same hotel if I'm ever in the area again !
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"Close to Regency Ballroom!"
TripAdvisor user rating 4 out of 5
Reviewed January 21, 2019 NEW
Great stay! The check in process was really good! The staff was friendly and was engaging. That part I really liked. Took their time and did not rush. Just make sure you put out your do not disturb sign because housekeeping will wake you up at 9:00 am! That part was not cool since checkout is noon.
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Boston, Massachusetts
"1 star motel pretending to be 3 star hotel"
TripAdvisor user rating 1 out of 5
Reviewed January 19, 2019 NEW
Where to begin... Checked into my room just to be greeted by a smoker next door and due to the paper thin walls, my room pretty much filled with smoke. Even with this, I practically had to beg to change to a different room which they reluctantly obliged. I get to my new room, no neighbor smokers (for now), but find out overnight the heating is broken and they were out of portable ones, so I had a nice freezing night. Also tons of hair all over the bathroom including, strangely, in the door frame (attached photo). To make matters worse, you can hear EVERYTHING through the walls. The neighbors near me decided to talk up a storm until 2am (which they have a right to do....I shouldn’t be able to hear it like they’re in my room), so could not get an ounce of sleep. Day 3: Greeted with yet another smoker on the floor who proceeded to smoke through all hours of the day/night, including at 1am in the morning. It was only after a lot of fuss, and them implying I was making it up, that they sent someone up who confirmed there was a ton of cigarette smoke resonating but all they could do is “spray the hallway”. The next morning, I received no apologies from the front desk, only a “we gave them a warning” response. Finally come check out, you’d think I would be compensated to some degree, especially after a horrid 5 night stay, but only had an offer to waive some of the ambiguous “resort fees”. Woopie. I’ve stayed at countless hotels and even if this was a Motel 6, I’d be upset, let alone a hotel claiming to be 3 stars. If you want a “motel-hotel” filled with smokers and paper thin walls with dirty rooms, you found the right place.
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Frequently Asked Questions about Hotel Carlton, a Joie de Vivre Boutique Hotel

Is this a pet-friendly hotel?
Yes. Pets stay free, as well!

Are rollaway beds or cribs available?
Yes. Rollaway/extra beds are available for $20 per night, while cribs are free. Please note any need for a rollaway, crib, or extra bed when making your reservation using the “special needs” box.

Is parking available?
Valet parking is available for $35 per day with in/out privileges.

Is a complimentary breakfast available?
No. Breakfast is available for a fee.

Are smoking rooms available?
No. This is a smoke-free hotel property.