Holiday Inn Asheville-Biltmore East in Asheville, NC

1450 Tunnel RdAsheville, NC 28805
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Situated minutes away from downtown Asheville, this hotel offers convenient access to the Biltmore Estate, scenic hiking trails, and other area attractions. Featuring free Wi-Fi, pet-friendly rooms, and an on-site fitness center, this hotel is ideal for the whole family. Rooms include a mini-refrigerator, flat-screen TV, hair dryer, microwave, and work area. Complimentary breakfast also available.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Free Continental Breakfast
  • Gift Shop
  • Guest Laundry
  • Bar/Lounge
  • Outdoor Pool
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
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from Holiday Inn Asheville-Biltmore East
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
When you stay at Holiday Inn Asheville-Biltmore East in Asheville, you'll be in the mountains and convenient to Chatlos Memorial Chapel and Folk Art Center. This hotel is within close proximity of Western North Carolina Nature Center and Blue Ridge Recreation Park.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Take advantage of recreation opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.

Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 4027.46 square feet (374 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Reserve Gatlinburg Customer Reviews

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TripAdvisor Reviews
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Breckenridge, Colorado
"Great place to stop and recharge. Pet friendly!!!"
TripAdvisor user rating 5 out of 5
Reviewed February 12, 2019 NEW
My family has stayed here many times over the past five years, and it is always a "must stay" location for us during trips to the NC shore. The managers are always friendly, helpful and welcoming; I highly recommend.
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Atlanta, Georgia
"Rustic Comfort "
TripAdvisor user rating 5 out of 5
Reviewed February 04, 2019 NEW
Birthday weekend in Asheville - Wanted someplace out of town and comfortable for 5 of us and the dog. Staff was very friendly and helpful. Hotel was clean- room was clean - outdoor area was very nice with patio fireplaces swing and gazebo. We did not eat in the restaurant but it did smell good. The bar area was a great place to sit and have a drink and enjoy each other’s company! The front lobby was perfect to sit by a cozy fire with a cup of coffee. There is a very nice walking trail for the dogs with waste bags and trash cans. The only problem with this hotel is that some of the rooms have an adjoining room. I had read in some of the reviews that you can hear the people in the room next-door. We did not hear them during daytime hours , however, at 4 AM when their alarm went off we could certainly hear it through the adjoining door. I would suggest to the management of the hotel that they have some kind of removable sound/insulation barrier that could be put in place. I would definitely stay here again.
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Brevard, North Carolina, United States
"Would not rent a room to me because I live “locally” although I had already been charged a deposit"
TripAdvisor user rating 1 out of 5
Reviewed January 21, 2019 NEW
I decided to treat my mother to a weekend in Asheville so we could go to the movies Sunday and visit the Biltmore House Monday, with an overnight stay at a hotel. I chose the Holiday Inn Asheville East because I am a rewards member and needed to have a stay or lose my points, in addition to the hotel being close by the movie theater we were going to. In order to get my rate, I had to make a downpayment/deposit, which was charged to my card the day BEFORE we were to check in. Imagine my surprise when I am told they would not rent the room I had ALREADY been charged for because I live within 50 miles of the hotel (I live about 45 miles away). The reason: 20 years ago there was an issue with hotels renting rooms to locals who were drug addicts and/or prostitues who damaged rooms or killed people/OD’d. Apparently, there are several hotels in Asheville, including this one, who feel anyone who lives within 50 miles is that kind of person and therefore cannot rent a room, unless you explain why you need to rent that room. Not sure why a town 2 counties away is considered local. The clerk insulted myself and my 70 year old mother, implying we were going to destroy their room. When trying to explain possible reasons for “locals” to stay at a hotel, I said the word party, at which point the clerk pointed his finger at me and said “See, you’re going to party here.” FYI I am 41 years old, was with my mother, and was referring to my habit of going out to dinner and dancing and not wanting such a long trip home and then needing to get up early the next morning to drive 36 miles to work. The whole entire time the clerk was implying that my mother and I were crack-wh@@es, he was smiling. I will admit that I told him what he could do to before telling him that he needed to refund my money as my card had ALREADY BEEN CHARGED for the stay. All of this occurred on the 25th anniversary of my father’s (my mother’s husband’s) death. I might have been wrong for losing my temper but it was incredibly embarrassing to be told that we were unsuitable to stay at this hotel because of how “close” we live to it due to events that happened long before either of us moved to this state (we are from NJ). The other employee at the desk said nothing at all during our exchange and no apology was offered except to tell us that the corporate Holiday Inn site I used to make my downpaymenr/deposit required reservation wasn’t aware of the hotel policy. I am guessing the Holiday Inn Asheville East (and the other hotels in the area with the same policy) is unaware that rooms are charged to credit cards and any damages done can be added to them at checkout. Some hotels even charge a “damages” deposit which is refunded at checkout if you don’t damage your room. This 20 year old, continuing policy makes me rethink living and working within this evil 50 mile circle surrounding Asheville. Also makes me question where the employees live since who would want to stay at a hotel staffed by the same people who are not able to stay at the hotel?
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Tarpon Springs, Florida
"Very clean but the bed was so hard."
TripAdvisor user rating 3 out of 5
Reviewed January 07, 2019
This is a very clean hotel in a nice area that is very close to downtown and all the bars. Aside from literally sleeping on the floor our stay was great. Why even sleep on the bed? The carpet was more comfortable than that. The night before we stayed at a smaller and cheaper hotel and the bed was very comfortable.
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"Excellent staff, super comfortable & clean room"
TripAdvisor user rating 5 out of 5
Reviewed December 31, 2018
The mattress and pillows were very high quality and amazingly comfortable. I was also very impressed with the cleanliness of our room and the hotel in general. The staff was friendly, accommodating and helpful. We have family in the area, and we’ll definitely stay here on our next trip to Asheville.
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Frequently Asked Questions about Holiday Inn Asheville-Biltmore East

What time is check-in and check-out?
Check-in begins at 3:00 PM and check-out ends at 12:00 PM.

How old do I need to be to make a reservation?
Guests must be 21 years of age or older to make a reservation and check-in to the hotel.

Is the hotel pet-friendly?
No. Pets are not permitted on hotel property. Service animals are allowed on the property after presentation of certification/registration.

Is Internet access available?
Yes. Guests can utilize the wired or wireless Internet provided throughout the hotel.

Is parking available?
Yes. Complimentary daily self-parking is available for all guests.

Are smoking rooms available?
No. This is a smoke-free hotel.

What on-site amenities are available?

The hotel offers the following on-site amenities for guests:

  • On-site Business Center
  • Heated Outdoor Pool, open seasonally
  • Cocktail Lounge
  • Fitness Center
  • Daily Housekeeping
  • Laundry Facilities
  • Same Day Dry Cleaning

What is included in my room?
Hotel rooms include the following amenities:
  • Iron and Ironing Board
  • Black-out Shades
  • Hair Dryer
  • Mini Refrigerator
  • Microwave
  • Coffee and Tea Maker
  • Flat-Screen TV
  • Work Desk with Lamp
  • Free Local Calls
  • Phone with Voicemail

How many rooms does the hotel have?
The Holiday Inn Asheville Biltmore East has 111 non-smoking rooms including 2 accessible rooms. Connecting rooms are available upon request.