Crowne Plaza Orlando Universal in Orlando, FL

7800 Universal BlvdOrlando, FL 32819
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Overview

The award-winning Crowne Plaza Orlando Universal hotel offers unsurpassed value with a unique blend of luxury comforts. Our newly renovated accommodations and prime location near major attractions make the Crowne Plaza Orlando Universal hotel the perfect location for one-of-a-kind family fun, offering complimentary shuttle services to all of the major attractions; Disney, Universal Studios, Wet n' Wild and SeaWorld. Winner of the Crowne Plaza Torch Bearer Award 2011, we invite you to see what makes us so special and look forward to welcoming you.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • Conveniently located off of International Drive, very close proximity to major attractions, outlet malls, variety of restaurants and more.
  • Best for families on vacation, or business travelers.
  • Just half a mile to the Orlando Eye and I-Drive 360.
  • Less than 2 miles to Universal Orlando Resort.
  • Free scheduled shuttles to major Orlando attractions. Reservations required the night before.
  • Free Wifi and wired internet access.
  • Parking fees apply

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • DVD Players Available
  • Internet Access in Public Areas (free)
  • Health Spa/Massage
  • Wedding Services
  • Porter/Bellman
  • Security Guard
  • Ice Machines
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Shuttle Services - Limited (free)
  • Beach/pool towels
  • Beach/pool umbrellas
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Description

from Crowne Plaza Orlando Universal
Check-In: 4:00pm Check-Out: 11:00am
The award-winning Crowne Plaza Orlando Universal hotel offers unsurpassed value with a unique blend of luxury comforts. Our newly renovated accommodations and prime location near major attractions make the Crowne Plaza Orlando Universal hotel the perfect location for one-of-a-kind family fun, offering complimentary shuttle services to all of the major attractions; Disney, Universal Studios, and SeaWorld.

As the winner of the Crowne Plaza Torch Bearer Award 2011, we invite you to see what makes us so special and look forward to welcoming you.

Note:
Self-parking is $16 per night
Valet Parking - $23 per night, plus tax
Motor Coach Parking - $35

Reserve Orlando Customer Reviews

Adedoyin Omofoye
Durham, NC
1 Review
Verified Traveler
"Great hotel"
May, 2018
The Crown Plaza was very great. The room service,’shuttle service, the staff and the drivers all did an excellent job. We enjoyed our stay there. However if they can introduce free breakfast then they will be super excellent!
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Tip: People should visit Orlando parks and learn,see,and relax. Its a great vacation

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TripAdvisor Reviews
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SabsRob
"Great!"
TripAdvisor user rating 5 out of 5
Reviewed February 18, 2019 NEW
The hotel was clean and the rooms were very quiet. A/C worked great and the beds and pillows are very comfy. Pool was heated and the courtyard area has couches, fire pits and games. Nothing but good things to say about our hotel stay.
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Pamela W
Greenville, South Carolina
"Poor service"
TripAdvisor user rating 2 out of 5
Reviewed February 12, 2019 NEW
The staff was not helpful or friendly with the exception of check in. Ordered room service and when it didn't come. I called to see if there was a problem. Woman was rude on the phone and told me it was on its way. 25 minutes later and still no breakfast. I called again. Again she was rude. By the third phone call, we figured out the issue, but by then, I needed to check out. If she had been willing to help the first time, we could have figured it out and I would have gotten breakfast. At checkout, the front desk person was short and did not tell me where to go to catch the bus. I needed to go outside to the street to pick up the bus for NAFEM. After sitting by the front, I realized that she had sent me to the wrong place. I then spoke to the valet, who was able to point me in the right direction. So, I wasn't sitting in the lobby all day. The room was out of date. I wasn't impressed with this hotel. I will not be going back to this hotel or any other Crowne Plaza in the future.
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J4740DPterrys
Sydney, Australia
"Terrible hotel "
TripAdvisor user rating 1 out of 5
Reviewed February 10, 2019 NEW
As an IHG Royal Ambassador (spending over 130 nights at an IHG hotel last year), I expected at least some of the basics for this status. My room is actually worse than the room I booked (I got a twin adjoining room instead of a king). Their version of an ‘upgrade’ is a basic room on a higher floor. The mini bar is empty and no water available in my room. I had to call and pay $3 a bottle (delivered by security and room service not available). Extremely basic and tired room. I had this hotel booked well in advance, so no excuses for giving me one of the worst rooms in the hotel. Zero acknowledgement of my status from the staff on check in, and very miserable service all round.
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Voyage402039
"Hope your plumbing skills are up to date!"
TripAdvisor user rating 1 out of 5
Reviewed February 08, 2019 NEW
Attended the NAFEM Show 2-7-19 thru 2-9-19 and stayed 2 nights at the Crowne Plaza Orlando-Universal Blvd. Lobby of hotel looks great but when I got in my room it was TIRED! Every time I flushed the commode I had to take the tank lid off and untangle the float so the flapper would close, otherwise the commode ran constantly. This happened every time I flushed. Sink would not drain, would fill up. Mechanical access above bathroom vanity was rusted and gaping hole between it and the ceiling. Carpet had seen better days. Dried fingernail polish on vanity and desk. Elements Cafe in lobby charged $18 for a buffet breakfast serving cold half cooked scrambled eggs, potatoes were far from being hot. I would never book another reservation here and would recommend others cross this place off their list too. Only good think I can say is that they had new mattresses and were comfortable.
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K6014KCsusanb
Boston, Massachusetts, Usa
"Volleyball Team - Great Stay!"
TripAdvisor user rating 5 out of 5
Reviewed January 21, 2019 NEW
Attention Orlando visitors - look no further than the Crowne Plaza Universal at 7800 Universal Drive! Jack has this hotel running in tip top shape - every employee is helpful and friendly and unfazed by any special request. Breakfast is worth the price - omelettes, eggs, fresh fruit, juice, bacon, baked goods, all excellent. Nice bar/restaurant menu - healthy salads, and good options for all. Sheldon at concierge, Douglas Bell Captain, Betty at the Tiki Bar, front desk staff, restaurant staff - all happy to see you and serve. Clean! New beds with fantastic linens - new lobby and restaurant - watched the NFL playoffs - great time and the Pats won!! Do yourself a favor and book The Crowne Plaza Universal for your next group trip or family stay.
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