Cova Hotel in San Francisco, CA

655 Ellis StreetSan Francisco, CA 94109
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Immerse yourself in San Francisco’s iconic Union Square with Cova Hotel’s prime location, convenient amenities, and cozy accommodations. The pet-friendly guest rooms feature flat-screen TVs, plush bedding, and French balconies with views of the city. While at the hotel, take advantage of the free WiFi, complimentary shuttle service, and a state-of-the-art fitness center.

Good To Know

from Ashley, one of our San Francisco Travel Experts
  • Check out the upper deck lounge, Epic, for complimentary wine receptions and nightly full bar service.
  • Pet-friendly accommodations available for an additional fee.
  • Stay connected with complimentary WiFi access.
  • On-site valet parking is available for an additional fee.
  • The free hotel shuttle brings guests to popular destinations such as Union Square, Fisherman’s Wharf, and Japantown.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Free Continental Breakfast
  • Guest Laundry
  • Handicapped Access
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Ice Machines
  • Airport Transportation (surcharge)
  • Valet Parking
  • ATM/Banking
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Shuttle Services - Limited (free)
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from Cova Hotel
Check-In: 3:00pm Check-Out: 12:00pm
All of our 96 comfortable, well-appointed guest rooms feature a modern and contemporary design ambiance.

Our hotel features 88 superior rooms, 5 deluxe rooms, and 3 one-bedroom suites. All rooms feature modern contemporary design furniture in soft sand tones with ceiling to floor windows, large bathroom, and a French balcony. COVA's signature bedding are available to all room categories. Each room comes with a High Definition Flat Screen TV, I-Home stereo clock, Electronic Safe, iron with ironing board, coffee maker, and hair dryer. Whether you are here for work or play, our rooms are the perfect place to relax and rest.

All our rooms are non-smoking.

Reserve San Francisco Customer Reviews

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TripAdvisor Reviews
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Jacksonville Beach, United States
"Stay somewhere else and save the headache!!"
TripAdvisor user rating 1 out of 5
Reviewed January 14, 2019 NEW
Whatever you do don't stay at this dump!! I didn't pay $741 for 3 nights to have a space heater for the source of heat in the room, homeless encamped all around the area and a block wall 10 feet from the room window. The weather was mid-40's at night and mid-50's during the day and rainy so heat was a requirement and a plug-in space heater is NOT and acceptable solution. Checked out immediately after the hotel provided no resolution to the 2 items related to the room and now they are refusing to provide a refund for rooms we did not stay in!! is completely useless as well since they are just throwing their hands up and accepting COVA's decision after failing to get back to me at all even after promising a response in 72 hours.
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Reykjavik, Iceland
"You get what you pay for"
TripAdvisor user rating 4 out of 5
Reviewed December 18, 2018
The hotel itself served its purpose, after all its a base to put your head down at the end of the day. I've been to San Francisco multiple times but this is the first time in 15 years. It can be expensive so ultimately you get what you pay for. The staff were friendly, the room was clean and for me the continental breakfast was adequate. The location itself my not be the most exclusive part of town but you're literally talking a couple of blocks on Ellis Street, after that things improve. I did my homework so I knew what I was letting myself in for. San Francisco nowadays seems to have a huge homeless problem and a lot seem to live in this area but they don't bother when you walk past and seem to keep to themselves. The hotel also has a complimentary shuttle that you can use to get to some of the major tourist attractions although I never used it as I like to explore cities on foot. There are also plenty of food/restaurant options in the area, Westfield Shopping Mall is only a few blocks away as is the Cable Car for those that don't fancy a hilly walk across town.
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Riverside, California
"Eww and Ugh"
TripAdvisor user rating 1 out of 5
Reviewed December 16, 2018
The website for this place does a great job of hiding the fact that the location is terrible. Even though it is only 1-3 miles from most SF attractions, those 1-3 miles are hardly walkable—whether because of the uphill terrain to get to Pier 39, or simply because you’re going to have to walk past a bunch of homeless people smoking crack pipes or crapping on the sidewalk. No joke, we did a short walk after checking in and saw two crack pipes and two piles of smeared human feces on the sidewalk within a four block radius. The neighborhood this place is in is disgusting. On to the hotel: while the hotel itself was just fine, but there were a few inconvenience. For one, no AC. I recognize it’s by the bay, but you cant sleep with the doors open as it’s too loud (I heard someone yelling at 1am “Why’d you f-cking kick me?”) Phone in room had the wrong room number, there was no ice bucket in our room, and there was no body wash in the bathroom (housekeeping did knock on the door to try to refill it—when I was IN the shower). The continental breakfast was dismal at best. When we checked in, the concierge told us about the shuttle and rooftop terrace. For the shuttle, he told us we just needed to call about an hour before. After spending entirely too much money on Lyfts and Ubers (since we aren’t about dodging crack pipes, homeless people, and poop piles), we decided to request the shuttle to pick us up from Fisherman’s Wharf. I called the hotel at about 1:30pm—well in advance of the 4pm Fisherman’s Wharf shuttle. When I called the girl at the front desk informed me that the shuttles weren’t operating after 2pm that day. There were no notices or anything posted in the lobby that morning that would have indicated that. Furthermore, their rooftop terrace was closed for a private event Saturday night so we weren’t able to enjoy that amenity either. Overall, I found SF disgusting in general, but this hotel and it’s location definitely did not help.
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"Worst Hotel We Ever Stayed At!! We have gone to San Fran many times and this was the worst hotel experience!!!"
TripAdvisor user rating 1 out of 5
Reviewed December 14, 2018
The breakfast area is actually outside the hotel. Food choices are minimal. Staff hover around and serve no useful purpose. No Decaffeinated Coffee?? Why?? Hot water for tea and oatmeal is never hot. We skipped the breakfast 4 out of 6 days at the hotel. The desk staff is pointless. They are less than helpful. No amenities at all. No options for refrigerator?? Shuttle schedule is not convenient. Rooms have no thermostat. A standing fan is used to cool the room. No heating system available which doesn't help on cold mornings/evenings. Water pressure in shower is low to non-existent. Mattress and pillows sucked. We wasted our money staying at this hotel. Cleaning staff were very nice, but clean towels do not make up for total lack of service or help from front desk. Terrible experience!! Walking is really not an option for guests of this hotel. I really felt cheated as a result of booking with this hotel. The streets approaching the hotel are littered with homeless and feces!!! We had to get back the hotel before 5:00 each night. No take-out menus or restaurant suggestions are found in the hotel!!!
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"Pay the extra money to stay elsewhere.."
TripAdvisor user rating 2 out of 5
Reviewed December 11, 2018
A couple days upon check in I called to confirm my reservation. I spoke with a gentleman by the name of Brian who was overall nice on the phone and was able to upgrade my room to a suite since I called to ask. He confirmed he changed the reservation and I would be good upon check in. We arrived for check in late, walked in and had to be let in by an employee since it was after hours and the lobby door was locked. As she opened the door, I was the first to greet her. I asked her how she was and her response was “good”, no “how are you back”. Then I continued to the check in desk. A woman by the name of Angie just looked at me and I had to tell her I was checking in. Not only was there a language barrier (she had a heavy Asian accent) but she was also speaking really low to the point where I had to nicely ask her to speak up. She got me checked in after what seemed to be aroun 15-20 minutes. She gave us our room key and sent us on our way. As I walked into the room that was supposed to be upgraded to a suite, I noticed a very thin area I had to walk through as I entered the door. The room was the smallest hotel room I have ever been in. I called Angie back at the front desk and asked her if this was the suite I was upgraded to. She told me I didn’t have an upgrade and that was my room. I mentioned to her I confirmed my upgrade with Brian and she was adamant on having me stay in this room. I told her it was unacceptable so she was kind enough to get me in a bigger room until I could talk to Brian the next day. Next morning came around and Brian said he did not know what the issue was and that he had confirmed my reservation upgrade. He apologized and was able to change my room to a suite that day (day after check in). I just feel like all that was already an inconvenience. Breakfast wasn’t great at all, matter of fact we skipped it everyday. Area was full of homeless however I expected that so it didn’t bother me at all. I hope the manager of this place takes this review into consideration and has a full team meeting about customer service. I guess what’s common courtesy isn’t common. Overall I would rate this place a 2. Definitely will not be visiting this establishment again.
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Frequently Asked Questions about Cova Hotel

Can I reserve a pet-friendly room?
Yes. Pets are allowed for a $75 per stay fee. Pet fees may vary depending on the length of your stay. Pets cannot exceed 20 pounds.

Are smoking rooms offered?
No. This hotel is 100% smoke-free. Guests caught violating this policy are subject to a fee.

How many rooms are at the hotel?
The hotel has 96 non-smoking guest rooms.

Will my room include a microwave and/or mini-fridge?
No. However, a soda/ice machine and microwave are located on 7th floor.

Are safes included in the rooms?

Is WiFi access available?
Yes. Guests may access the WiFi free of charge.

Does the hotel have a pool?

Is a complimentary breakfast available?
Yes. A complimentary deluxe continental breakfast of delicious pastries, fresh fruit, juice, coffee, tea, cereal, and oatmeal between 6:30 am and 10:00 am.

What is the minimum age to check-in?
Guests must be 21 to reserve a room and check-in. Guests are required to show a photo ID and credit card upon check-in.

Is housekeeping provided?

Does the hotel offer an area shuttle?
Yes. The complimentary area shuttle brings hotel guests to Union Square, Moscone Center, Japantown, Civic Center Bart, and Fisherman's Wharf. Pickup and drop-off requests must be reserved in advance. Please see the hotel shuttle scheduled upon arrival.

Is parking available on-site?
Valet parking is available for 24 hours unlimited in and out service for the following fees:

  • Small to Mid-Size Vehicles: $35.00
  • Large Vehicles or SUV: $45.00