Adventure America Zipline Canopy Tours in Hartford, TN

3555 Hartford RdHartford, TN 37753
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Experience a treetop soar and glide experience with the largest canopy tour company in the southeast! Enjoy a ziplining adventure naturally fueled by a gradual elevation change in the Smoky Mountains! It includes zips that fly you beside, above and across the Pigeon River – at heights of 120 feet! For the best value combine your ziplining with rafting, jeep tours and lunch – all in one location!

Good To Know

from Ashley, one of our Hartford Travel Experts
  • Closed toed shoes required.
  • Must be at least 10 years old and weigh between 70 and 250 lbs.
  • Tour lasts up to 3 1/2 hours.
  • Smaller groups may complete the tour in less time.
  • The only zipline canopy tour that crosses over the Pigeon River.
  • 12 zipline sections between elevated platforms & treetop decks.
  • 4 sky bridges.
  • The “Cliff Hanger” platform is perched on a 100’ rock cliff.
  • 2 Pigeon River crossings including the Highline, a 1300' long & 120' high final zip.
  • Over 15 scenic and historic acres of flying area.


from Adventure America Zipline Canopy Tours
The ONLY zipline canopy tour in the Gatlinburg area that is truly in the wilderness with 2 spectacular zips across the Big Pigeon River! River crossings, rock cliffs, waterfalls, Rabbit Hole repel, sky bridges, wildlife and more are the things that make the Pigeon River Canopy Tour a once in a lifetime trip. Enjoy a soaring and gliding experience naturally fueled by a gradual elevation change in the Smoky Mountains of Tennessee.

Two different tours available. For those with limited time or budget the Pigeon River Ziplines Tour offers two hours of fun including the river crossings. The Waterfall Gorge Canopy Tour includes 12 zipline sections, 4 sky bridges and both river crossings. Both tours include our highest and longest zipline, 1400 feet across the Pigeon River.

Participants must wear closed-toed shoes, be at least 10 years old, and weigh between 70 and 250 lbs. Numerous stair climbs are required and can be strenuous. Tours run rain or shine.

For a full day adventure add a Pigeon River whitewater rafting trip or Jeep Tour & lunch at the Dog House!

Pigeon River Ziplines Tour
This zipline experience gives you a great introductory sampling of adventure ziplining without the commitment of the full course. Allow 2 1/2 hours, smaller groups might complete the course faster. The River Ziplines Tour includes:
  • Training and practice on easier ziplines first – Ground School

  • 7 zipline sections through the trees from elevated platforms

  • 2 Pigeon River Crossings including the 1300' long and 120' high Pigeon River Crossing finish zip

  • 3 tree-top “sky bridges” viewing the Smoky Mountains from new heights

  • Over 9 scenic and historic acres of flying area all within the setting of Wildwater’s Pigeon River Adventure Center

  • Waterfall Gorge Canopy Tour
    This canopy tour takes visitors deep into a Smoky Mountain Creek Gorge exposing a lush forest of ferns, wildflowers, towering trees, rock cliffs, cascading waterfalls and moss-covered boulder gardens. Allow 3 1/2 hours, smaller groups might complete the course faster. The Waterfall Gorge Canopy Tour includes:
    • 12 zipline sections between elevated platforms & treetop decks

    • 4 sky bridges

    • The “Cliff Hanger” platform perched on a 100’ rock cliff

    • Scenic Smoky Mountain Creek cascades

    • 2 Pigeon River crossings including the Highline, a 1300' long & 120' high final zip

    • Over 15 scenic and historic acres of flying area launching from the Wildwater Pigeon

Reserve Gatlinburg Customer Reviews

8 Reviews
Tina Prunty
Bowling Green, KY
1 Review
Verified Traveler
October, 2018
My husband and I had an awesome time. We have never been and will definitely be coming back! So much FUN!
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Tip: Wear closed toe shoes and comfortable shoes. Know you are safe and relax.

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Melinda Dangerfield
Saint Augustine, FL
1 Review
Verified Traveler
"Awesome Experience"
July, 2018
Great guides, tons of fun and beautiful views! Best zip lines I’ve ever done.
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Tip: You will be climbing stairs. Need to be in decent shape physically.

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Rick Melvin
Ponder, TX
1 Review
Verified Traveler
"Zip Line Experience"
June, 2018
Staff and Zip Line experts made our first zip line as family filled with great memories.
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Tip: Great staff and awesome zip lining!!!

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Sunni Richter
Mt Orab, OH
1 Review
Verified Traveler
"10 Star Experience!!!!!"
May, 2017
I would say we had an amazing experience but that would be an understatement! I was a little worried about booking our trip online because you don't really know what you're getting. Thankfully I took the extra time to read through the reviews and ended up booking the Express Zip/Rafting Combo with Wildwater Adventure Center (Adventure America) and I couldn't be happier! Our zipline guides, Jerod (aka J-Rod) and Cory (aka Corndog) were absolutely phenomenal!!! This was our first time ziplining and by the 2nd line we were ziping like pros lol. Our rafting guide Jake was also incredible! The river was pretty low and a bunch of rafts from another company kept getting stuck but we flowed flawlessly. Every Wildwater employee we encounter was happy, friendly, helpful and experienced. We laughed and joked like we had known each other for years. We will definitely be booking our next trip with this company!!! If you're looking for the best zipling or rafting experience then I HIGHLY recommend Wildwater Adventures! Thank you Wildwater for the BEST vacation EVER!!!
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Tip: Definitely bring a GoPro to record your adventure!

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Elizabeth E.
Hempstead, TX
2 Reviews
Verified Traveler
August, 2016
Had a great time. Loved watching the faces of the kids zipping. It was beautiful.
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Tip: Stopping isn't as easy as it looks.

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Elizabeth E.
Hempstead, TX
2 Reviews
Verified Traveler
"Canopy Zipline - What a blast!"
August, 2016
This is a smaller business than some of the others in the area, which is huge plus. It was clean, the people were so nice, and there was air conditioning while we waited. The course was good because you start out low on shorter lines and move up to faster and higher as you progress. The grand finale was completely worth waiting for. The rangers, Brad & Nate, were very professional and compassionate when one of the people in our group needed to stop and go back. Well worth the money to spend 1/2 a day with Adventure America.
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Tip: You need to be able to climb a lot of steps and you're going to be using your shoulders / arms quite a bit. There is some work involved in this.

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Cindy Halliday
Apex, NC
2 Reviews
Verified Traveler
August, 2016
The grand kids loved it the the exercise going up the stairs was good :)
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Lori Breckenridge
Bourbonnais, IL
3 Reviews
Verified Traveler
"Zipline White water Raft"
February, 2015
We had a great time. This place wasn't as packed as some up the road at the time of our visit so we were able to spend more time in the water than others. Our guides were great on both the zipline and white water rafting. Definitely plan to return this summer 2015.
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Tip: Bring your own water shoes so you don't have to rent them

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TripAdvisor Reviews
TripAdvisor user image
Taylor M
"The best weekend excursion!"
TripAdvisor user rating 5 out of 5
Reviewed October 06, 2018
My friends and I came down on a Sunday from Knoxville and did the smaller zip line course and rafting bundle! What and exhilarating experience! The staff members were hilarious, yet totally knowledgeable, and as a first timer, I felt completely safe. A very put together business with an incredible service! The views were beautiful too :)
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Clara Y
"Excellent Time Spent above the River"
TripAdvisor user rating 5 out of 5
Reviewed October 06, 2018
This was my first experience ziplining, and our guides Shane and Trey were incredibly accommodating and helpful, as well as funny. All of the lines are exhilarating, and the final line across the river was stunning. Definitely a great experience worthy of the time and money spent.
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TripAdvisor user image
"Great experience "
TripAdvisor user rating 5 out of 5
Reviewed October 06, 2018
Staff were always friendly and sociable. Great place for rafting and ziplining. Ive been to many other rafting places, and this is by far my favorite.
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TripAdvisor user image
Orlando, Florida
"Fun Girls Adventure"
TripAdvisor user rating 5 out of 5
Reviewed August 30, 2018
We weren't entirely sure what to expect, and our adventure down the Upper Pigeon with Jake was fantastic! We left wishing it was longer and there were more rapids to enjoy. It's an excellent value for the price, the checkin was simple, the staff was friendly & the guide was knowledgeable, fun & conversational. We had an awesome time!
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TripAdvisor user image
Sherry A
"Off the bucket list"
TripAdvisor user rating 3 out of 5
Reviewed August 19, 2018
Well I have been looking forward to this for sometime. Wasn't all I thought it would be. The guides were personable and thorough but wasn't as exciting as I hoped for. I think I would have enjoyed more if there was a different way to break ... they use your hand to break with a pair of huge gloves. And really not really thinking it was worth the $70 thought the lines would be longer should have gone to the guys next door for half the price. But it's off my bucket list.
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Frequently Asked Questions about Adventure America Zipline Canopy Tours

What is a Canopy Tour?
Canopy Tours are guided experiences using ziplines and bridges to travel through the trees. Natural interpretation, a sensation of flying, gaining a new perspective on trees and terrain, thrilling personal challenge and group interaction are all part of a canopy tour. Rangers lead groups of 8 to 10 people on an aerial trek while providing instruction, giving assistance and sharing stories, taking time to enjoy new vistas.

What is the difference between Canopy Tour and a Zipline?
Canopy Tours are designed in the trees and around nature for adventure, education, beauty and for participant involvement. There will most often be between 10 and 17 elements including ziplines, tree platforms, bridges, stairs and sometimes rappels woven together into a complete experience in a special environment. Ziplines are often shorter “thrill rides” with fewer elements, less learning, less participant involvement and often traverse open fields with little sun protection and sometimes simply cross over parking lots.

Is zipping really safe?
Canopy Tours are designed with safety in mind. Certified builders, engineering and regular inspections are a part of all our courses. ACCT standards are used in construction, inspections and training of staff. When participating in any adventure sport is up to you to listen, learn and follow instruction. Your participation in your own safety is critical to your well being.  Arial activities like most outdoor adventures are safest when you stay alert, follow instruction and enjoy the experience.

Wildwater Ltd. has been in business for 30 years and has maintained an excellent safety record. Our Team Members go through extensive training before being "checked out" as a trained guide. All of our guides are trained in CPR and First Aid with many being trained in Advanced Wilderness First Aid as well. Wildwater takes pride in providing our guests with a quality trip that is both safe and enjoyable on the river. However, due to the nature of whitewater rafting and other associated activities, Wildwater Ltd. and its affiliates assume no responsibility for personal safety or loss of personal property. All participants are required to complete a personal liability and photo release form before their trip.

What if I’m afraid of heights?
Join the crowd; most of us are afraid of heights and that is part of what makes Canopy Tours fun, exciting and challenging. We will start with basic instruction and practice before tackling any of the big stuff.

What if I cannot swim?
Many rafters cannot swim but you should be comfortable in water. On all trips, Coast Guard-approved life jackets are provided and must be worn. On advanced trips it is recommended that you have basic swimming skills. In general you should be comfortable in water and all rafters should be able to follow directions.

Do I need to be physically fit?
No, as long as you are less than 250 pounds, you are good to go.  On most courses there will be stairs and or hills to climb, you must evaluate your own ability to climb stairs and walk on uneven terrain.  On the Pigeon River Canopy Tour their is a very long set of stairs called the Stairway to Heaven, the climb is long but the final zipline payoff is huge.

For rafting, Participation is required on all of Wildwater Ltd.'s trips - you must paddle. You do not need to be an athlete, however a good physical condition is recommended. Life jacket limitations are a maximum girth of 52". For any medical conditions that may be affected by strenuous activity please consult your doctor. IF YOU ARE PREGNANT, YOU WILL NOT BE ALLOWED TO PARTICIPATE!

What do I wear?
You will be outside for a couple hours with the ziplining. Dress appropriately for the expected weather. Personal safety harnesses will have straps that go around your upper thighs, so longer shorts are advisable. Straps over the shoulders are more comfortable if you have a collared shirt.  Ball caps are not permitted since they restrict vision and make for a poor helmet fit. Beanies in cold weather are appropriate, fit under helmets well and will help keep you warm. Sunglasses or any glasses with a strap are fine. Jewelry should generally be removed and left in your locked car. Empty your pockets for a better harness fit and for comfort. Long hair should be pulled back and restrained.

For rafting in the summer, shorts and a bathing suit and shoes that will stay on your feet are recommended. For the spring and the fall we recommend layering with synthetics such as fleece or polypropylene.

What happens if there is bad weather?
We go rain or shine. Dress appropriately for the expected weather. In the case of high winds or lightning we will delay, cancel or cut a trip short. If the water levels on any of the rivers exceeds safe levels, trips may be cancelled or relocated to another river.

What factors determine the age/weight requirements?
Do to the nature of following instruction, predicting behavior and general height issues we require all participants be 10 years or older.  Weight has a large impact on traveling speeds; lighter people will travel slower and may not make it to the end, larger people will travel faster and have to brake more while zipping.  Harnesses and cables are rated for large weights but traveling speed and control can be a big issue for heavier people. Ages 10 or older for Canopy Tours; Weight must be between 70 and 250 pounds for Canopy Tours.

With rafting, does the child have enough size or body fat to have control of their body in icy water? Can the child rescue themselves or will the parents be so concerned about a young child they put their own health at risk? The determining factors usually revolve around the likelihood of a flip or swim and at what age a child listens to and understands instructions.