Customer Reviews for Reserve Direct by 
| Date | Service | Rating | Customer Review | |
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| 3/21/2019 | Hotel Booking | I have been satisfied and would use Reserve Direct service again. |  |
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| 3/20/2019 | Ticket Purchase | very easy to use. | |
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| 3/20/2019 | Ticket Purchase | Web page easy to navigate, secure and good prices | |
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| 3/20/2019 | Ticket Purchase | Quick and easy to purchase. Got a good deal on a bundle package and saved money. | |
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| 3/19/2019 | Ticket Purchase + Hotel Booking | I found it so easy to bundle out hotel and theme park tickets for our trip to Florida. I am grateful for the easy to use website and multiple options to customize our trip! | |
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| 3/19/2019 | Ticket Purchase | They are extremely helpful and I was so appreciative | |
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| 3/19/2019 | Ticket Purchase | I love their prices for Disneyworld tickets (no hidden fees). They have great communication and they are safe and look out for the consumer. I had a hiccup with my purchase as my PayPal had an old billing address on file and not my new address. So Reserve Direct required a photo ID to make sure it was me. After they recieved it, the transaction was seamless with receipts and tickets in my email in minutes. Thanks Reserve Direct | |
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| 3/19/2019 | Ticket Purchase | I def recommend buying from Reserve Direct! Easy, fast, and Customer service was extremely helpful! | |
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| 3/19/2019 | Ticket Purchase | Tickets hard to view in cellular email | |
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| 3/19/2019 | Ticket Purchase + Hotel Booking | Great bragins | |
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| 3/19/2019 | Ticket Purchase + Hotel Booking | After a lot of searching this site had the best deals I could find for multiple park visits and hotel. I will be using them again! | |
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| 3/19/2019 | Ticket Purchase | The site was user friendly and had many ticket options. | |
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| 3/19/2019 | Ticket Purchase | Good | |
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| 3/19/2019 | Ticket Purchase | Very easy to navigate and purchase my tickets | |
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| 3/19/2019 | Ticket Purchase + Hotel Booking | Purchased disney world tickets + Hotel And was very convenient. Had a hiccup with PayPal(which is also convenient) but customer service solved it promptly after a brief call that was answered quickly. I would reccomend this site for Disney tickets. | |
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| 3/19/2019 | Ticket Purchase | Had to change our reservations, was easy to call and get them changed! Excellent customer service! | |
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| 3/19/2019 | Ticket Purchase + Hotel Booking | Would recommend them | |
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| 3/19/2019 | Ticket Purchase | She helped alter my reservations for me. | |
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| 3/19/2019 | Ticket Purchase |
Holy cow! On March 15th, I purchased 4 tickets for Man of a thousand voices for March 29th 7pm, printed my confirmation and all. Friends wanted to come with us. When they went on line the next day at the ASHER, the show wasn't on the calendar. I then texted them a snapshot of my printed Itinerary stating THE MAN OF A THOUSAND voices. Needless to say, 3 phone calls later, the show was not that night and the ASHER didn't update their calendar. The most wonderful rep at RD helped me. Didn't get her name, but she pulled thru, called ASHER spoke to manager there and they said, no, the show is not that night, we didn't update our calendar. Previously, I spoke to Zak at RD, and he said, everything is fine, go to the show and see the man of a thousand voices. Thank GOD I didn't@! I called back RD the next day and the woman was so helpful and got be the 4 tix for April 3rd, 730 pm. Very disheartening if all 4 us went that night and there was no show. Not your fault, but, Zak should have called to verify and not just say yeah, go to the show. Rep #2 deserves all accolades. I understand stuff happens, but this would have been a terrible mistake for all 4 of us to show up and the theatre was closed. I think the ASHER should comp me in some way and you also. Thank you for listening, this was truly crazy! Sharon Smigel
Reserve Direct Response:
Thank you for your response. This is a very rare circumstance and we do sincerely apologize for all the confusion and inconvenience. After reviewing your account, we are showing your order was rebooked for April 3rd at 7:30pm. Each venue loads their own product on our site and unfortunately, the inventory was not updated when the dates were changed. We value all of our customer's feedback and we will address the agent you originally to spoke. At this time, we are unable to compensate as the situation was corrected before arrival. We hope you accept our sincere apologies.
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| 3/19/2019 | Ticket Purchase | I am Robert's assistant. I am the one who scheduled everything for him. It was a very easy process. I even had to cancel the hotel but keep the attractions. That was very easy also. Very pleased. | |
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