Customer Reviews for Reserve Direct by 
| Date | Service | Rating | Customer Review | |
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| 2/18/2019 | Ticket Purchase | Web site very easy to use and fast. |  |
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| 2/18/2019 | Ticket Purchase | This was great. EZ to use website and I had to cancel two of 6 reservations - which was pleasantly taken care of by a RD rep. Thank you! Will use again and again ! | |
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| 2/18/2019 | Ticket Purchase | Quick response and was able to print out the bar code to redeem at entrance. | |
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| 2/18/2019 | Hotel Booking | They are professional, courteous and there customer service goes over and beyond. They do not stop short of customer satisfaction. I would highly recommend Reserve Direct to any and EVERYONE. Their prices are competitive and they allow you to make decisions without feeling rushed, like other sites. I absolutely LOVE Reserve Direct ! KEEP UP THE GOOD WORK ! | |
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| 2/17/2019 | Ticket Purchase | Well done!!! Will recommend your company!!!! | |
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| 2/17/2019 | Ticket Purchase | It seems as if you will save money buying tickets here. You're better off buying from each particular site...you won't save any money with Reserve. They just make you think so...bummer. | |
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| 2/17/2019 | Ticket Purchase | Ticket confirmation process was hassle free and even on helpline we did get response promptly. | |
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| 2/16/2019 | Ticket Purchase + Hotel Booking |
The cabin pictured that I selected is not even the one that I received now my honeymoon is slightly ruined due to the fact that I got put in a dump instead , Thanks Alot. Wouldnt recommend this to anyone ever.
Reserve Direct Response:
Thank you for your response. We are sorry to hear your disappointment regarding the cabin you received. Our one bedroom cabins we offer are basic. The pictures are examples of the types of cabins Eden Crest offers. We do have a wide range of cabin types that vary in style and may not be the exact unit you receive. If you have any questions or concerns please feel free to contact our customer service department at 800-590-7637 as we are available from 7am to 9pm CST daily.
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| 2/15/2019 | Ticket Purchase + Hotel Booking | Friendly service, easy to talk to a real person. Booking was fast. | |
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| 2/15/2019 | Ticket Purchase | Quick and easy site to use. | |
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| 2/15/2019 | Ticket Purchase | yes i would recommend | |
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| 2/15/2019 | Ticket Purchase | I had a problem ordering on line, I had to talk to an agent, she was great though. | |
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| 2/15/2019 | Ticket Purchase |
Was bummed that after running the numbers on the "special package" I ordered I didn't save any money? Seems like false advertising to me. Don't use them if you want to save money
Reserve Direct Response:
Thank you for your feedback. Pricing and savings may vary depending on the date and time selected. After placing a reservation through Reserve Direct everything is ready for you upon arrival. After further review of your account we are showing there was a savings on your tickets. If you have any questions or concerns please feel free to contact our customer service department at 800-590-0155 as we are available from 7am to 9pm CST daily.
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| 2/15/2019 | Ticket Purchase | This is my second time ordering and it went so much more smoothly than it did the first time. | |
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| 2/15/2019 | Ticket Purchase | Use your service every year. Fast easy and convienant. | |
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| 2/15/2019 | Ticket Purchase | I rated Reserve Direct with 5 stars because I've never had one problem with them and I've been buying my show tickets in Branson through them for several years. | |
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| 2/11/2019 | Ticket Purchase + Hotel Booking |
Awful customer service and the actual quality of services is not worth the thousands of dollars I spent. Would rather buy tickets on site then work with this company again.
Reserve Direct Response:
Thank you for your feedback. We sincerely regret to hear any dissatisfaction utilizing our service. Our company assists with advance reservations to ensure everything is in order upon arrival. We've reviewed over your account and it appears that your complaint to our team was the occupancy of the park during your visit. During the holiday season, the parks do tend to be busier. We apologize for any dissatisfaction. Please let us know if we can assist you further.
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| 2/7/2019 | Ticket Purchase | Made purchasing tickets very easy and simple. Would recommend to everyone. | |
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| 2/4/2019 | Ticket Purchase + Hotel Booking | The purchase process was easy and secure. I already added my tickets to my disney experience, so the tickets are legit, I've also confirmed my hotel reservation. So far, everything is ok. I will use them again. | |
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| 2/4/2019 | Ticket Purchase | Very easy to Navigate around. When I called to ask about something the person that answered was very nice and professional. | |
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