Customer Reviews for Reserve Direct by 
| Date | Service | Rating | Customer Review | |
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| 2/23/2019 | Ticket Purchase + Hotel Booking | Super fast and easy!!!! |  |
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| 2/22/2019 | Ticket Purchase | Very happy! | |
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| 2/22/2019 | Ticket Purchase | No problem, they were great. | |
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| 2/21/2019 | Ticket Purchase | the site was easy to use | |
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| 2/21/2019 | Hotel Booking | My wife and I are very happy with the staff, they were very kind and helpful. The rates are very good to, we will consider using Reserve Direct more and we will let our family and friends know how we were treated. Thanks. | |
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| 2/21/2019 | Ticket Purchase + Hotel Booking | easy | |
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| 2/20/2019 | Ticket Purchase | Was quick, easy, and less expensive than getting ticket direct. | |
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| 2/20/2019 | Ticket Purchase | It was pretty simple and straightforward. | |
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| 2/20/2019 | Ticket Purchase + Hotel Booking | It was very easy to find the packages I wanted for our family vacation and the bundled discounts made it affordable | |
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| 2/20/2019 | Ticket Purchase + Hotel Booking | I used Reserve direct for the first time to book a vacation in Orlando. The process of choosing the best packet and paying for it was easy and straightforward. They confirm that the exact amount is taken from your card. I found this system secure. I like it and the prices are the best! I always look on Groupon or Expedia, but Reserve direct had the best packet for my needs! | |
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| 2/20/2019 | Ticket Purchase + Hotel Booking | They made it so easy. And found ways of making it cheaper!!! No problems or drama. I would highly recommend having them help with reservations! One less thing to worry about. 😁😁😁😁 | |
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| 2/20/2019 | Ticket Purchase | It's my 25th anniversary I needed to change my tickets for the show I was told that particular show does not allow cancellations however Reserve direct representative made a phone call and in about one hour they had my show changed to what my wife really wanted thank you so much I will most definitely be looking toward doing future reservations through this site! | |
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| 2/20/2019 | Ticket Purchase + Hotel Booking | Excellent service | |
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| 2/20/2019 | Ticket Purchase | Very helpful | |
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| 2/20/2019 | Ticket Purchase + Hotel Booking | I would definitely use Reserve Direct again in the future!! The process was easy and everything was accomplished with one phone call!! | |
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| 2/20/2019 | Ticket Purchase | Vet easy. | |
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| 2/17/2019 | Ticket Purchase |
It seems as if you will save money buying tickets here. You're better off buying from each particular site...you won't save any money with Reserve. They just make you think so...bummer.
Reserve Direct Response:
Thank you for your feedback. Pricing and savings may vary depending on the date and time selected. After placing a reservation through Reserve Direct everything is ready for you upon arrival. After further review of your account, we are showing there was a savings on your tickets. If you have any questions or concerns please feel free to contact our customer service department at 800-590-0155 as we are available from 7am to 9pm CST daily.
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| 2/15/2019 | Ticket Purchase |
Was bummed that after running the numbers on the "special package" I ordered I didn't save any money? Seems like false advertising to me. Don't use them if you want to save money
Reserve Direct Response:
Thank you for your feedback. Pricing and savings may vary depending on the date and time selected. After placing a reservation through Reserve Direct everything is ready for you upon arrival. After further review of your account we are showing there was a savings on your tickets. If you have any questions or concerns please feel free to contact our customer service department at 800-590-0155 as we are available from 7am to 9pm CST daily.
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| 2/11/2019 | Ticket Purchase + Hotel Booking |
Awful customer service and the actual quality of services is not worth the thousands of dollars I spent. Would rather buy tickets on site then work with this company again.
Reserve Direct Response:
Thank you for your feedback. We sincerely regret to hear any dissatisfaction utilizing our service. Our company assists with advance reservations to ensure everything is in order upon arrival. We've reviewed over your account and it appears that your complaint to our team was the occupancy of the park during your visit. During the holiday season, the parks do tend to be busier. We apologize for any dissatisfaction. Please let us know if we can assist you further.
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| 1/30/2019 | Ticket Purchase |
Easy but don’t know where we are sitting yet, but will use again
Reserve Direct Response:
Thank you for your response. When you purchase Soul of Motown tickets through our site you are guaranteed the best available seats at the time of purchase. I have contacted the theater and they were able to tell us your seat location. We will be reaching out to you with that information. We hope you enjoy your trip to Pigeon Forge!
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